How to open cash drawer manually?

Manually opening the cash drawer is usually a necessary operation when there is a malfunction in the electronic cash register or POS system. This article will provide a detailed introduction to 5 methods for manually opening cash drawers for your reference. The following are some common methods for manually opening cash drawers:

1. Use the key

Many cash drawers are equipped with a key, which is the most direct way to open them. Usually, this key is used in emergency situations.

Steps:

Position determination: Find a comfortable and safe location to operate the cash drawer.

Find the keyhole: There is usually a small hole on the front or side of a cash drawer, which is the keyhole.

Insert key: Insert the key into the keyhole.

Turn the key: Turn the key clockwise or counterclockwise, grab the handle or pull ring of the drawer, gently pull outward or lift upward until the drawer is fully opened.

2. Use the manual start button

Some cash drawers are designed with manual opening buttons or switches that can be used in the event of electronic system failure.

Steps:

Find the manual opening button: usually located in front or on the side of the cash drawer.

Press the button: Press the button firmly, and the drawer should pop open.

3. Use backup power supply

If the cash drawer relies on electric drive but there is a problem with the main power source, you can try using a backup power source or battery to open it.

Steps:

Check backup power supply: Confirm if there is a backup power supply or battery.

Connect backup power supply: Connect the backup power supply according to the manufacturer's instructions.

Attempt to open: Use a normal method (such as sending an opening signal through the POS system) to attempt to open the cash drawer.

4. Use an external power source

If the cash drawer does not have a built-in backup power source, you can try using an external power source.

Steps:

Find the external power adapter: Ensure that the voltage and current of the adapter match the requirements of the cash drawer.

Connect adapter: Connect the adapter to the power interface of the cash drawer.

Attempt to open: Use the normal method to try opening the cash drawer.

5. Check the mechanical part

Sometimes cash drawers may not be able to open due to mechanical malfunctions. In this case, it is necessary to inspect the internal mechanical components.

Steps:

Power off: Ensure that the cash drawer is powered off to avoid the risk of electric shock.

Disassemble drawer: Disassemble the outer shell of the cash drawer according to the manufacturer's instructions.

Check mechanical components: Check for any stuck parts or damaged parts.

Manual Pull: If you find a component stuck, you can try gently pulling or adjusting it.

Other precautions

1. Safe operation:

Safety first: When opening the cash drawer, make sure there are no obstacles around to prevent the drawer from touching other items or personnel. During the operation, ensure that the power is turned off and follow safety operating procedures to avoid electric shock or other accidental injuries.

Reference manual: Cash drawers of different brands and models may have different opening methods. It is recommended to refer to the specific product's user manual.

If none of the above methods can solve the problem, it is recommended to contact professional maintenance personnel for inspection and repair.

2. Maintenance and upkeep:

Regularly clean and lubricate the sliding rails and transmission devices of the cash drawer to ensure its smooth operation.

3. Technical support:

If you encounter problems that cannot be solved, you can contact the manufacturer or technical support department of the cash drawer for assistance.

In addition, for cash drawers integrated with specific POS systems, they can also be remotely opened through the interface of the cash register system. However, please note that this requires ensuring that the cash drawer is properly connected to the cash register system and in a communicable state.

To sum up, the steps for manually opening a cash drawer vary by type and brand, but typically involve simple operations such as unlocking, pulling, or lifting the drawer handle. During the operation, please be sure to follow the manufacturer's guidelines and precautions to ensure safety and accuracy.